Order Process

Step 1: Getting Started

Request information using the form from any of our product pages. or send us an email to: info@epiccyclewear.com

Step 2: Design

Our designers will work with you to design the perfect graphics for your team kit (there is no charge for design work, see art specs page).  If you have a designer you like to work with, design templates can be downloaded from out product pages, or we can email them to you.

Step 3: Approval/Fitting

Once designs are completed, we will create proofs to verify all graphics & specs for you clothing order.  Once you have approved the proofs your order can begin.  To help you select the right sizes, sizing kits are available for your team.

Step 4: Place Order

Let us know how many of each item you want to order.  We will send you an invoice to verify all quantities and items are correct.  To begin production a 50% down payment is required.  Once we have received you down payment production begins.

Step 5: Production

Production of your clothing takes approximately 3-4 weeks (depending on order size and time of year).  Once your order is completed we will send you pictures of the finished products.  After you receive these pictures the final payment is due.

Step 6: Shipping

Shipping takes approximately 4 business days.  Your items come to our U.S. office for a final quality check.  They will then be delivered to you.